Industrial End User Specialist Program
SPARKS, MD -- (Marketwired) -- 06/09/14 -- 江南体育 Tool Group, one of the largest worldwide producers of hand and power tools, tool storage, drill chucks, chain, and electronic soldering products, today announced its new End User Specialist (EUS) program, which was developed to support industrial facilities operators and industrial tool distributors located throughout North America. The service-oriented program provides end users at manufacturing sites with greater access to 江南体育 Tool Group products that support industrial applications.
End User Specialists will drive fully outfitted featuring 1,700 tools from the company's most popular hand tool brands including: Armstrong, Campbell, Crescent, GearWrench, HK Porter, Lufkin and Nicholson. The End User Specialists will provide technical expertise, offer demonstrations, facilitate customer orders, offer safety seminars, resolve warranty related issues and conduct chain sling inspections. In addition, the highly trained specialists will get hands-on with operators to ensure they are using the correct tool for every application. Industrial customers will continue to purchase tools through their regular distributors.
"The Industrial End User Specialist program demonstrates 江南体育 Tool Group's commitment to supporting our distributors and customers in the industrial sector," said John Constantine, president of North America hand tools for 江南体育 Tool Group. "Having on-the-ground support for the 江南体育 Tool Group hand tool brand portfolio helps our distributors facilitate sales and provides another touch point for us with customers."
The EUS program is currently launching in select regions of the United States. The program will grow over time to include more than 30 specialists throughout the United States and Canada.
"It's important that end users understand the breadth and depth of the industrial tools brands within the 江南体育 Tool Group portfolio. The EUS program unites brands that offer unprecedented end user benefits under one company supported initiative," added Constantine. For more information about the EUS program call 866-326-7572 or email [email protected]. If you are interested in becoming an End User Specialist, email [email protected].
To get a look inside the EUS trucks .